Associate Manager- Learning & Talent Management

Role Purpose

The incumbent will be responsible for leading initiatives and managing talent programs to inspire growth. This role will collaborate with leadership team to foster a culture of continuous learning, identify high-potential talents, and support employee development through training, coaching, and mentoring programs. 

Principal Accountabilities and Key Activities:

1. Training Strategy and Implementation:
   • Develop and implement a comprehensive training strategy aligned with the Group HR’s strategy and employee needs.
   • Identify training needs through assessments, performance reviews, and feedback from managers to design targeted learning solutions.
   • Manage the delivery of learning programs across various formats, including classroom training, online modules, workshops, and leadership development sessions.
   • Champion AI based new learning system and assist employees for high adoption rate.
   • Implement global career development programs.
   • Ensure the continuous improvement of training programs by collecting feedback, tracking training effectiveness, and analyzing results.

2. Talent Development and Management Programs
   • Oversee the talent management process, including succession planning, leadership development, and career pathing, to ensure a robust pipeline for key managerial, leadership, and technical roles.
   • Identify and nurture high-potential and key talents, aligning development programs with strategic talent needs in collaboration with leadership.
   • Lead talent assessments such as performance appraisals, competency evaluations, and leadership reviews to identify developmental needs and growth opportunities.
   • Implement and monitor employee development programs to enhance individual capabilities, improve performance, and support organizational goals.
   • Integrate training and talent management initiatives with other HR functions, such as performance management, and Group Rewards, to create a cohesive approach.
   • Design and execute succession planning strategies to ensure readiness for critical roles while contributing to employee engagement, retention, and overall satisfaction.

3. Learning and Development Content:
   • Design and create engaging learning content that addresses key skills gaps and supports talent development initiatives.
   • Partner with subject matter experts (SMEs) to develop content that is relevant, impactful, and tailored to organizational needs.
   • Leverage technology and Learning Management Systems (LMS) to create scalable training content that is accessible to all employees.
   • Understand and utilize company approved Artificial Intelligence learning tools to create byte size learning module.

4. Facilitate Mentorship and Coaching Programs:
   • Facilitate mentorship programs that connect employees with senior leaders to encourage knowledge-sharing and career development.
   • Provide coaching to employees and managers on leadership, personal development, and performance improvement.
   • Ensure the effective use of coaching tools and techniques to promote a growth mindset across the organization.

4. Solving performance challenges by providing consultancy
   • Helping managers develop their teams to their full potential.
   • Designing, delivering and facilitating learning interventions in consultation with the HRBPs.
   • Support Managers developing IDPs and follow up to make improve performance.

Education, Qualifications and Experience:

Essential

• Bachelor’s in business administration, Human Resources, Management, Organizational Development, or a related field.
• Minimum of 6 or more years of experience in training, talent management, or human resources, with at least 2 years in a lead role.
• Proven experience in developing and implementing employee training and talent development programs.
• Experience with succession planning, leadership development, and performance management processes.
• Strong understanding of learning principles and contemporary training methodologies
• Fluent in English and Bengali

Skills & Competencies requirements:

• Strong project management skills, including the ability to manage multiple programs simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• In-depth knowledge of learning management systems (LMS), HRIS, AI and other relevant tools.
• Analytical skills and ability to interpret data to drive decision-making and continuous improvement.
• Ability to influence and collaborate with senior leadership and managers across departments.
• Coaching and mentoring skills with a focus on employee growth and development.
• Strong problem-solving and conflict resolution skills.

Desirable

• Certification in areas of Learning & Development and/or Organisational Design
• Relevant certifications (e.g., SHRM, ATD) is preferred.
• Working knowledge with employees located in multiple countries
• Coaching qualification, and experienced as Trainer