Automation QA Tester - Desktop

Role Purpose

As an Automation QA Tester, you will be pivotal to the successful delivery of Coats Digital’s product development and its delivery to our customers.  You will be part a culture of high-quality deliverables at all stages of product development and project lifecycles, bringing a focus on customer success into the heart of everything we do.

You will report to the QA Lead and will work closely with the manual QA Testers and project teams to guarantee the quality of our software deliverables.

Principal Accountabilities and Key Activities

• • • • Report directly to QA Lead.
      • Share knowledge with QA team members.
      • Participate in standups and QA level meetings.
      • Develop and execute automation test cases, scripts and plans.
      • Create and update test scripts using TestComplete.
      • Contribute to the development and updating of the automation test framework.
      • Provide Standard Test Report to the QA Lead (and other stakeholders as appropriate) to update about the QA Automation Status.
      • Contribute to QA strategy and processes.
      • Work with the rest of the QA team to ensure the quality output is not compromised and that we deliver software with a quality first approach.
      • Track and maintain defects in the defect management system and aid the development team to ensure proper resolution. 
      • Work with Developers to understand, mitigate and resolve software issues.
      • Triage issues found into the automated test scripts.
      • Consider client expectations and review quality standards, escalating to QA Manager as required.
      • Any other duties or special projects as reasonably requested by Coats Digital.

Key Relationships

(For new roles or where reporting relationships have change, please attach an organisation chart)

Internal
(excluding direct team and manager)

External

• Quality Assurance Team
• Development Team
• Support Team

Education, Qualifications and Experience

(Include skills and competencies required to perform the role competently)

Essential

Desirable

• 2+ years of total experience
• Knowledge of desktop test automation and making suggestions on the approach.
• Experienced with testing a desktop application.
• Experienced with different QA Processes and Methods
• Experienced in preparing automated test scripts.
• Be analytical and have excellent problem-solving skills.
• Experienced in Test Complete.
• Experienced with JavaScript.
• Excellent communication skills to ensure clear and timely feedback to QA Lead and development teams. 
• Flexibility with the ability to work under pressure.

• Experience/exposure to Database and API Testing (e.g., Postman)
• Experience of Agile methods such as Scrum.
• Experience of Microsoft DevOps.
• Experience of testing a Delphi based application.
• Experience of working with BDD (e.g., Cucumber, Gherkin, SpecFlow).
• Experience of writing test cases.
• Knowledge of C++ Script.