Manager, HRIS

Position Title: HRIS Manager

Location: Bangalore

Role Purpose

The HRIS Manager is responsible for activities in support of the HRIS SAP Success Factors systems. This includes system support & problem resolution, HR reporting, analysis of business & system processes and optimization, and new system or functionality implementation. This position works with the Key Users on configuration of security roles, workflow and business rules, ensuring data integrity, usefulness of critical people data, and creation of standard work, policies and procedures around HRIS maintenance and application.

Principal Accountabilities and Key Activities

• Own administration for Success Factors & Employee Survey for configuration, testing, role security, and troubleshooting.
• Project Manage during system implementations and ensure projects and tasks are completed as assigned.
• Document configuration process and key decisions in support of change management and communications.
• Lead UAT (User Acceptance Testing) during implementations and escalate feedback to implementation team, from UAT members, if additional discussion is required. Configure live sites in preparation for go live.
• Provide regional end user support on data entry procedures, system navigation and reporting
• Analyse HR functional business & system processes and recommend improvements to meet business needs.
• Ensuring data standards through automation, set up of preventative controls, data audits and working with the business for corrections.
• Establish and maintain business and compliance reports and dashboards for leaders. Build competence of users for accessing/reviewing data.
• Create and deliver trainings for new users, managers and HR leaders globally
• Ensure accuracy and data integrity of HRIS system through periodic reviews and audits
• Lead the sustainment planning for HR technology including the release (upgrades) planning.
• Support with other HRIS projects as required.

Education, Qualifications and Experience

Essential

• Degree qualified or relevant experience
• Experience as a SuccessFactors administrator
• Advanced user of Microsoft Excel, specifically v-lookups, pivot tables, conditional formatting and advanced formula writing
• Strong understanding of HRIS structure, functions and processes
• Familiar with standard HR concepts, practices, and procedures including Benefits, Payroll, Employee central, Performance Management, Learning Management, Succession and Recruiting
• Experience collaborating with all levels of management and colleagues in other areas such as IT and Compliance
• Ability to communicate with technical and non-technical users and facilitate effective outcomes
• Must be able to independently prioritize assignments based on urgency and communicate timelines effectively
• Ability to maintain strict confidentiality
• Strong analytical, diagnostic and troubleshooting skills.
• Strong customer service skills.

Desirable

• System testing
• Release cycle management,
• Creating and delivering system training
• Process documentation
• Implementation of HRIS and/or integration of HRIS with other systems (payroll, ERP, etc)