Manager - Quality

Job Title: Manager QA
Location: Ambasamudram

Role Purpose:

• Overseeing all quality-related operations inclusive of S&T, D&F of Ambas site

Principal Accountabilities:

1. Health, Safety, and Environmental Responsibility

• Responsible for Health and Safety aspects related to the Quality Assurance (QA) Department inclusive of Spinning & Twisting, Dyeing & Finishing – Ambas plant
• Ensure effective implementation and monitoring of EMS (Environmental Management System) & OH&S (Occupational Health & Safety) as per standards.

2. QA Operations and Oversight

• Responsible for all QA operations of S&T and D&F Ambas plant
• Frame and install the TQM (Total Quality Management Systems) S&T, D&F operations of Ambas
• Supervise calibration and maintenance of testing instruments in the QA lab.
• Monitor testing of all finished goods, analyse trends, and initiate corrective/improvement actions.
• Suggest and assist Manufacturing team for choosing the right type of process machines during modernizing or expansion, new venture creation.

3. Staff Management and Training

• Identify training needs and provide relevant training for QA personnel.
• Responsible for recruitment and onboarding of QA team members.

4. Material Inspection and Product Quality

• To establish Inspection system in consultation with India Quality Head and Global excellence team
• Authority to withhold/freeze non-conforming materials at receiving, in-process, or final stages of Ambas plant
• Review of specifications and quality plans for raw materials, semi-finished goods, and finished products.

5. Certification and Compliance

• To obtain defined Management system certifications, product certifications for overall Coats
• Team leader for BRCGS; responsible for:
• Identifying Critical Control Measures (CCMs)
• Implementing and monitoring BRCGS and PRPs
• Serving as Product Recall Coordinator
• Follow-up authority for the following certifications:
• IATF 16949
• IMS Certification
• OEKO-TEX, UL, GOTS, GRS, BIS certifications

6. Customer Engagement and Complaints Handling

• Handle customer complaints and initiate corrective and preventive actions.
• One of the coordinators for customer visits, audits, and self-assessments.
• Audit lead is assigned to the respective segment head (HR, Environment, Safety).
• Address global queries and provide reports as required.

7. Systems, Data & Documentation

• Review/update existing SAP CF and define SAP CF for new materials.
• Review/update all Quality data as defined by Global QA SOP’s, and as per KPI definition.
• Update manufacturing details and launch new articles in Infobahn.
• Coordinate and document Management Review Meetings.

Qualification & Experience:

• Graduate or Postgraduate in textiles.
• Minimum 5 years in management / 10 years of textiles shop floor experience in textiles, of which minimum 3 years in QA would be added advantage
• Exposure to change
• management processes / Audit & certification experience
• Exposure to lab testing and inspections
• Minimum exposure to Garment manufacturing

Desirable:

• H&S Policy and local SHE and
• Employment legislation / standards
• Working understanding of Lean Six Sigma Black belt preferred.
• Knowledge on- ISO – QMS, H&S, EMS, IATF, BRCGS, Statistical core tools, Seven QC tools

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.