Officer, Sales 1

Job Objective

Achieve the annual sales and collection plan through personalized customer service, generating relationship-based, profitable, and high value-added sales, while ensuring full compliance with company policies at all times.

Key Responsibilities

• Meet the assigned area's sales and collection targets.
• Advise customers on the most suitable products according to their needs, with the support of CosturaTechnical Advisors.
• Increase market share within the assigned geographical area.
• Be fully knowledgeable about the product portfolio and value-added services to provide tailored customer solutions.
• Implement pricing strategies and commercial policies across different portfolios and customer segments.
• Prepare a weekly report summarizing key commercial actions, market trends, customer updates, opportunities, risks, competitor movements, and sales/collection progress.
• Fulfill market information requirements requested by the company.
• Present, promote, and oversee the execution of marketing plans and actions.
• Communicate the company’s sustainability and innovation projects to customers.
• Train and support customers in the use of e-commerce tools.
• Stay updated and participate in virtual training offered by the company.

Educational Background

• Technologist or Professional in Business Administration, Industrial Engineering, Commercial, Textile, or related fields.

Skills and Competencies

• Customer Service
• Planning and Organizational Skills
• Proficiency in information technologies (Microsoft Office)
• English Level A2 (basic reading and comprehension)

Required Experience

• At least 1 year of experience in sales roles or similar commercial positions.