Assoc Director, Global Accounts

Sales Director EMEA (m/w/d)

Location: Europe

Coats is a world leader in thread manufacturing and structural components for apparel and 
footwear, as well as an innovative pioneer in performance materials. These critical 
solutions are used to create a wide range of products, including ones that provide safety 
and protection for people, data and the environment. 

Trusted by the world's leading companies to deliver crucial, innovative, and sustainable 
solutions, we provide value-adding products including apparel, footwear and speciality 
threads.

With a proud heritage dating back more than 250 years and a spirit of evolution to 
constantly stay ahead of changing market needs, we have operations across 50 countries 
with a workforce of over 17,000, serving our customers worldwide. 

Role Purpose: 

To drive profitable growth and strategic development of Global Accounts within the assigned region by leading the EMEA Global Accounts team, building strong customer relationships, developing and executing sales and market strategies, and ensuring successful commercial project implementation in close collaboration with internal and external stakeholders.

What you will do (Key Responsibilities):

• Provide relevant input for the Global Accounts strategy 
• Development of sales strategy for assigned region and implementation after approval based on relevant action plans 
• Lead and manage the EMEA Global Accounts team 
• Develop and maintain a constructive and pro-active team culture and provide feedback and support for development of individuals 
• Individual care and support of key customers 
• Acquisition of new customers 
• Development of market strategies and analysis of joint sales potentials 
• Preparation of offers and analysis of potential and existing markets 
• Responsibility for overall growth and strategic development of relevant customers within the region  
• Responsibility for projects, offers, sampling and approval processes up to series production 
• Implementation of regular forecast planning and monitoring  
• Implementation of the defined operational measures and strategic objectives 
• Processing of customer complaints in close cooperation with the Customer Service, Quality Assurance and Production departments 
• Representation of the company at trade fairs and events 
• Close and collegial cooperation with the specialist departments as well as internal and external stakeholders 

Who you are (Requirements):

• Provide relevant input for the Global Accounts strategy 
• Development of sales strategy for assigned region and implementation after approval based on relevant action plans 
• Lead and manage the EMEA Global Accounts team 
• Develop and maintain a constructive and pro-active team culture and provide feedback and support for development of individuals 
• Individual care and support of key customers 
• Acquisition of new customers 
• Development of market strategies and analysis of joint sales potentials 
• Preparation of offers and analysis of potential and existing markets 
• Responsibility for overall growth and strategic development of relevant customers within the region  
• Responsibility for projects, offers, sampling and approval processes up to series production 
• Implementation of regular forecast planning and monitoring  
• Implementation of the defined operational measures and strategic objectives 
• Processing of customer complaints in close cooperation with the Customer Service, Quality Assurance and Production departments 
• Representation of the company at trade fairs and events 
• Close and collegial cooperation with the specialist departments as well as internal and external stakeholders 

What will set you apart (Nice to Have):

• Master’s degree in Business, Sales, Marketing or a related field
• Additional qualification in Sales, Leadership or Project Management
• Experience in global account management within an international matrix organization
• Experience in the packaging, manufacturing or FMCG industry
• Knowledge of revenue planning, forecasting and commercial performance management
• Experience in managing complex customer projects from concept to series production
• Knowledge of CRM systems and sales reporting tools
• Additional European language skills

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and 
collaborative environment where every team member can thrive. If you are passionate 
about making an impact in the textile industry and eager to join a global leader with a rich 
heritage and a forward-thinking approach, we invite you to take the next step in your career 
with us.
Apply now to be part of our dynamic team and help shape the future of textiles.