Sales Executive

Job Title: Sales Executive TLR                  

Location: Delhi

Experience: 5+ years

1. JOB PURPOSE:

•   Meeting the territory’s sales (both volume & value) and collection targets.

•   Form the vital link between the Company & its Customers.

2.  DIMENSIONS:

• No. of subordinates            :           None
• SUBORDINATES JOB PURPOSES:      Not Applicable

3.  PRINCIPAL ACCOUNTABILITIES:                               

• Meeting the territory’s sales & collection targets
  • Breaking down zone targets into customer targets at the start of the month
  • Visiting the customers as per the travel plan
  • Booking orders when visiting the customers
  • Checking stocks at customers place to confirm orders to be booked
  • Providing order status information to customers
  • Collecting cheques/DDs for collections
  • Ensuring that customers pay as per pay term, hence, track payments on customer visits
  • Sell complete product range
  • Upgrade customers to premium products
• Creating a demand for the company’s products
  • Engaging with buying houses personnel for product specification
  • Visiting the merchandisers, production team along with the regular purchase managers
  • Carrying the product promotion materials and making it available for the key decision makers
  • Organizing for product presentations and seminars
• Retaining existing customers
  • Regular visitations as per the travel plan
  • Attending to customer queries promptly
  • Ensuring supplies in time
  • Liaising with office to address administration issues like credit/debit notes, shipment details in case of delays, status of orders given
  • Timely information about new products
  • Sharing relevant product information on features, benefits, correct usage
  • Maintain contacts in all relevant customer personnel in merchandising, design etc, other than purchase.
• Prospecting for new customers in order to expand the customer base.
  • Obtaining new customer information through various means as newspaper, customer referral, website etc.
  • Visiting new customers
  • Visiting uncovered areas in existing territory
• Market intelligence gathering.
  • Collecting competition information on new product launches, product prices etc .. from trade
  • Assessing competition share at customers
  • Gathering information on customers receiving specific recognition awards from competition for turnover etc.
  • Keeping regular tabs on competition activities like presentations, seminars etc..
  • Gathering competition materials and tools from the customers and updating the decision makers
• Implementing the company’s market strategies at the grass root level
  • Implement price increase
  • Initiate direct supplies wherever possible
• Offering coats sewing solutions
  • Ensuring a high level of customer service at the front line level in terms of product & technical information
  • Proper product recommendations / Thread advisory
• Handling customer complaints quickly and efficiently, with minimum damage to the company’s image. 
• Timely submission of relevant reports