Senior Product Director, Coats Digital

Role Purpose

As Product Director you will be the head of Product Management for all our products. The P&L responsibility of all products wrests with this role.

This role owns the P&L for all products by driving product pricing, launch activities, and future strategy. The Product Management function will work directly on the road maps, pricing, strategy, competition tracking, etc. This role will also manage the Fast React Plan product directly and other products through the Product Management team.

.

Principal Accountabilities and Key Activities

Key Responsibilities (Product Management)

• Conducting voice of the customer (VOC) and observational voice of the customer (OVOC) to understand existing and changing market needs
• Assessing and understanding the market trends and competitive environment
• Developing the business case(s) for new products, product extensions and product withdrawals
• Tracking overall product usage at feature and screen level
• Defining and communicating product requirements, including defining the minimum viable product (MVP) and then working with the Engineering Product Owner to understand time and resource impacts
• Clarifying prioritized target customer segments based on needs, willingness to pay and cost to serve criteria
• Building product value propositions and then working with sales to refine, based on customer feedback and response
• Coordinate product launch and product feature launches – ensuring solutions launch with commercial, marketing, pre-sales, engineering all in-sync
• Ensuring FRP is competitively priced and in alignment with the business goals
• Maintaining the non-software components to FRP, such as its business reviews, training manual, and customer documentation

People Management Responsibility
(direct / indirect reports)

Global Remit

Operates in:

Key Relationships

(For new roles or where reporting relationships have change, please attach an organisation chart)

Internal
(excluding direct team and manager)

External

Product Owner

Senior Director of Engineering

Global Commercial Director

Solutions Consulting Director

GSD and FRP Product Committee Team

Global Sales Council Team

Customers

Brands and retailers

GSD Practitioners

3rd Party Suppliers / Service Providers

Education, Qualifications and Experience

(Include skills and competencies required to perform the role competently)

Essential

Desirable

• Proven expertise and demonstrated capabilities in the software industry
• Experience in managing the P&L to the contribution margin
• Handled significant software sales as a part of one’s portfolio.
• Experience in building a business case for new products or product extensions.
• Agile product management best practices and the ability to model / map solution designs and requirements.
• Ability to build strong lasting relationships with C-Level Customers.
• Ability to give compelling presentations up to and including board level.
• 15+ years of overall experience in SaaS or Enterprise software.
• 5+ years of experience as a Product Manager or Product Owner.
• 5+ years of experience managing teams with commercial responsibility.
• Degree in Apparel Manufacturing or Information Technology or Business Administration.

• Proven expertise and demonstrated capabilities in the apparel industry or related manufacturing industries specific to construction and industrial engineering.
• Deep understanding of apparel or manufacturing needs, especially in industrial engineering.
• Hands on experience with FastReactPlan.
• Experience of Supply Chain Planning Solutions / ERP / Shop Floor Systems.
• Knowledge of different apparel manufacturing process and machinery equipment.