Senior Talent Development & Employee Experience Specialist

Role Purpose:

This position plays a key role in outlining and executing a strategic human resources framework focused on cultivating company culture, strengthening workforce capability, and optimizing the full employee journey. The incumbent will design leadership frameworks, internal communications, and digital learning to drive engagement and operational effectiveness

Principal Accountabilities and Key Activities:

Talent Development

· Support competency framework and career pathway design

· Drive succession planning and talent pipeline development

· Support organizational development and change management initiatives to smooth business transitions.

Training & Development

· Schedule training, maintain records, and coordinate with internal/external vendors for both HCMC and Hưng Yên (HY) sites.

· Ensure all compulsory training courses are completed as required by local labor law and Group policy.

· Support learners with any technical issues related to the online learning platform (Grow Learning)

· Oversee completing all procedures for welcoming employees on-board by ensuring induction training, Coats Code of Conduct, commitment signing, ensure the full of employees’ requirement dossiers….

· Build periodic content series and communication channels to share practical knowledge, introduce educational resources, and recognize self-learning role models.

Reports & Operations:

· Prepare short, ad-hoc, and periodic management reports related to assigned KPIs.

· Coordinate with related teams to ensure the delivery of social labor compliance action plans, covering both internal staff and third-party contractors.

Employee Experience & Culture

· Execute Global Employee Engagement programs (e.g., "Your Voice Matters") in strict alignment with the global strategy.

· Support employee engagement programs, track workplace culture and satisfaction, and collect feedback to inform HR strategies.

· Drive engagement programs that elevate morale, connection, and retention across the entire employee lifecycle.

· Plan and execute internal events (e.g., town halls, team buildings, recognition programs) in coordination with HRBPs at responsible sites.

· Manage internal channels, company-wide campaigns, and leadership messaging to maintain clarity, transparency, and promote company values.

· Plan and execute internal events, campaigns, and activities (e.g., townhall, team building, culture, recognition events,...) · Conduct periodic engagement surveys and post-event/training assessments to analyze metrics and propose actionable workplace improvements.

Others: In charge of all kinds of reports (short/ ad-hoc reports and periodically report….) relating to jobs assigned

Education, Qualifications and Experience:

University graduate, preferred in related human resources management.

A minimum of 4 years working experience in Talent Development, Learning & Development and Employee Experience

Fluent in spoken and written Vietnamese and English

Knowledge of Vietnam labour and Insurance laws

Strong project management and workshop facilitation abilities

Proficient in Power Automate and Power BI